Claims Management Services
Exceptional claims management and nurse case management your public entity can trust
Claims Management Services
Our mission is to achieve maximum cost savings results and the best outcomes. Our organization has been offering specialized management of public entity claims for over 20 years, and we currently manage well over 400 public entities in the state of Illinois. By accessing our claims management services, clients receive both the workers’ compensation and property & casualty lines of businesses, along with all liability lines of coverage for public entities. This includes specialty lines in the areas of law enforcement liability and public officials and employee liability.
Our staff specializes in various public entity program business, including risk pools and other various unique SIR insurance structures. As a testament to our service standards, we maintain a 95% rate of client retention.
Claims Management Service Highlights
Dedicated service adjuster approach to your public entity
Online claim reporting through our “In-Sight Online” product with instant claim acknowledgment
Online claim review and claim report generation through our In-Sight 360° platform
24-hour contact on every new claim submission, including the issuance of benefit ticket
Clients are updated on all critical events and participate in all major claims decisions
On-site claim file reviews
Tailor-made service plans
Claims scoring & predictive modeling analytics
Specialized Case Management Programs
- Telephonic workers’ compensation case management
- Enhanced case management
- Badge of Health program – specific to public entities
- Short term disability administration
Your Claims Management Team
For Bill Status:
Please contact the provider relations team at (800) 240-0809.
For Bill Submission:
Did you know that medical bills and records can be sent electronically for faster service? Please contact Smart Data at (855) 650-6590.